Recent Communication to our corporate customers and Retailers regarding Invoices
We have recently sent an email communication (Subject line: GVS Invoicing) regarding the enhanced changes to our invoicing process for our corporate customers and retailers which will modernize the look and feel of our invoices as well as making them even more user friendly.
As noted in that email the format of the invoices and the email address from which they are sent has now changed. Please note this email communication is valid and if required please whitelist this new email address to ensure it does not go to spam. As always we appreciate and thank you for your co-operation as we make this enhancement.
Who do I contact if there is a problem with my Gift Card?
If you are having problems with your Gift Card you should contact the Customer Service helpline number (01) 8708100.
Is there a minimum/maximum amount I can buy a Gift Card for?
Yes the min. is €15 and max. €150. The Gift Cards are available in €1 denominations.
Do I have to use it all in the same shop or can I use it in different outlets?
The One4all Gift Card offers great flexibility providing you with the options to “part spend” it in a wide variety of outlets. You don't have to use it all in the one shop.
What stores accept my Gift Card?
Please visit the Chamber website for a full list of participating retailers.
Can I use my Gift Card online?
You can use you the Gift Card online in selected stores, for a current list of online retailers please visit the Chamber website.
Do I have to spend the whole amount at once?
No, if you don’t spend the full balance of the Gift Card, the outstanding balance remains on your Gift Card.
How do I check the balance on my Gift Card?
You can check the balance online here. Alternatively you can phone the automated balance enquiry phone number 1890 930 077. For convenience we also recommend that you keep track of your balance by recording your spending on the back of the card in the spaces provided.
What happens if my card gets lost/stolen?
To report a lost or stolen Gift Card, please call the Customer Service Helpline immediately on (01) 8708100. Please note you must have your card number in order for us to be able to replace it. A re-issue fee of €5.00 will apply. GVS cannot accept any liability for deductions from your card prior to you notifying GVS with full details.
How long is my Gift Card valid for?
Gift Cards do not have an expiry date and will remain valid for as long as there is a balance on them. All physical cards have a limited time span and will need to be replaced to use the remaining funds on the card after this date. This date is printed as a "Valid Thru" date on the front of the Gift Cards. Remember that any funds remaining on the card after this date remain available for you to spend, however you will need to apply for a replacement card to do so.
A charge will be deducted on a monthly basis from funds remaining on cards from the 13th month following the purchase date. The monthly charge is €1.45 or remaining balance on card if lower.